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RobynWeir's avatar
RobynWeir
Neighbour
5 years ago
Solved

Transferring a phone number

I just got a new phone. How do I transfer the phone number on my old phone to my new phone? Both devices are Telus and both accounts are Telus.
I tries doing it in MyTelus Account, but it kept telling me the number was already in use by another account. Yeah, by me! And it's the same account.
  • If you have a regular sim card then move it to the new phone, the phone number is attached to the sim card not the phone.

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  • If you have a regular sim card then move it to the new phone, the phone number is attached to the sim card not the phone.