Forum Discussion

konykon's avatar
konykon
Neighbour
3 years ago

Transfer existing Telus email address to someone else's account?

My aunt is moving in with me and so she no longer needs her current Telus internet/account. However, she needs to keep her Telus email. 

Is she able to transfer her current Telus email to my Telus account, and have private access to it? OR will she have to pay the monthly fee to keep her current Telus email? 

Thanks! 

2 Replies

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    Technically GMail supports this. Not sure if Telus will though. According to this post it's $7 a month for email only:

     

    Wanting to keep Telus email address after cancelin... - TELUS Neighbourhood

     

    Unfortunately I don't see any info on this on the Telus website so you would need to talk to Telus as things may have changed.

     

    A possible option would be to cancel her account and then add the email address to your existing account as an alias via the email options under MyTelus. The issue will be how long (or if) Telus releases her email address. Again you would likely need to work with Telus to ensure this goes as planned.

     

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    AFAIK, she can pay a lower monthly fee just to retain the email address. I doubt it can be rolled into another account, though.