Forum Discussion
TELUS VOICE RECOGNITION RESPONSE SYSTEM IS INCONSISTENT
TELUS “OUGHT TO” HAVE A “PROVIDE FEEDBACK” COMMAND ON ITS VOICE RECOGNITION ASSISTANT WHENEVER I CALL TELUS. Specifically here is a major screw up: 1. When navigated to Make Bill Payment OneTime P...
dru
Community Manager
Community ManagerI get how frustrating that is. I'll send a screenshot of your feedback to our project team for analysis. I can't promise your bullet points will be actioned but highlighting them is definitely the first step in improving the customer journey so thank you for sharing 🙂
