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DL12's avatar
DL12
Organizer
3 years ago

Telus TV+ PVR will not play a recording

I recorded Season 7 Episode 1 of the Great Canadian Baking Show on my Telus TV+ PVR from CBC Channel 100 (which I have in my plan like pretty much anyone in Canada). The recording appears under "reco...
PVR
recording
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
3 years ago

Hello. Are you on the new Optik platform, or have you been a TELUS Optik customer for a while now? Optik-Kate is this worth flagging to our team?

  • DL12's avatar
    DL12
    Organizer
    3 years ago
    I started with Telus earlier this year. I believe I’m on the newest platform. I see no reference to Optik, just Telus TV+
    • Optik-Kate's avatar
      Optik-Kate
      Icon for TELUS Team Member rankTELUS Team Member
      3 years ago

      Hi DL12  Can you confirm if you are able to play other show recordings from channel 100? 

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