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Telus Support Callback
Any time I use Telus support and request a call back on my cell phone, the support call back never rings on my phone -- I get 3 messages in voicemail and that's it. I have turned off call control --...
On my iPhone I have a setting to block any callers not in my contacts. Possibly you have a similar setting enabled?
Situation sounds similar to this other post:
https://forum.telus.com/t5/Mobility-Devices/Phone-not-ringing-on-telus-callback/m-p/139364
What number is associated with the voice messages? Would you happen to have that number blocked on your phone?
