Forum Discussion
rae0105
2 months agoFriendly Neighbour
Telus sent me to collection agency without contacting me
I received a mail from General Credit Services Inc stated that they have been contracted as the authorized collection agency because I own $1919.58 to TELUS CORPORATION PAYROLL
I do recognize t...
csarmstr
2 months agoNeighbour
TELUS_Support, I'm experiencing the same situation, and I sent a private message with my old TID to the support channel yesterday. Can someone reply to my message to at least acknowledge it was received and start looking into the issue? I resigned from TELUS over 2 years ago and I have no idea why I would owe their payroll department nearly $3,000, especially since the company never contacted me about this after I left. This is a very stressful experience and I would like some guidance on getting it resolved. Thanks in advance for your help.
rae0105
2 months agoFriendly Neighbour
Hey there, I haven’t heard a single word back from the DM I sent yesterday too. I feel very stressed out by this too… not a single word over 2 years and all of sudden a collection notice show up on our credit report… all those years of hard working and dedication to make the company a better place, this totally feels like a stab on the back… why would they just ruin our credit score like this… I just don’t get it 😭