Forum Discussion
Telus rewards program
Has Telus returned the points that were lost at the end of 2024. I ask because tonight the topic of points came up and my friend has 230,000+ points, way more than can be acquired in one year. When ...
anyone?
TELUS_SupportOfficial Support Team
There was a point expiry that occurred around the end of last year, with all points accumulated before the end of 2023. This was widely discussed here on the Neighbourhood for months afterwards. As for the point structure itself, there was also a revamp of the Rewards program in the spring, with new rewards and partnerships, and a change in how many points are accrued and the equivalent points needed to redeem rewards. The FAQ is here: https://www.telus.com/en/support/article/telus-rewards-faq
