Forum Discussion
mechmanrick
3 years agoNeighbour
Telus rewards poor user experience
I tried to redeem rewards. There's no menu option for rewards, I have to search for it in the MyTelus section. It's not even in the sub menu for MyTelus. I redeemed for a $50 starbucks gift card....
xray
3 years agoHero
mechmanrick wrote:I tried to redeem rewards. There's no menu option for rewards, I have to search for it in the MyTelus section. It's not even in the sub menu for MyTelus.
I found the link to TELUS Rewards under my Home Services section of the Overview page. I'm not sure where it would show up if you only have Mobility. Perhaps it shows up under the first service you linked to your My TELUS account which for me is Home Services.
- mechmanrick3 years agoNeighbourThanks xray,
I think I had mobility first, but the rewards is under my home services which is at the bottom of the My Telus/overview page as you've shown. Seems odd it could be mobile or home since they both earn points and can be spent just the same.