Forum Discussion
Janelle1
11 months agoNeighbour
Telus Rewards Error
When trying to redeem rewards points I keep getting this message: "You recently updated your contact information that is connected to your TELUS Rewards account. This information update is still in ...
Janelle1
11 months agoNeighbour
This problem has been ongoing for 14 days. What can be done to resolve it, particularly as I have not made recent changes to my account.
TELUS_Support
Official Support Team
11 months agoWe will send you a private message.
- Aly_VanPelt10 months agoNeighbour
I am having this exact same issue and it's still ongoing and I haven't changed any of my contact information
- TELUS_Support10 months ago
Official Support Team
We'll respond to your private message now, thanks.