Forum Discussion
Janelle1
2 years agoNeighbour
Telus Rewards Error
When trying to redeem rewards points I keep getting this message: "You recently updated your contact information that is connected to your TELUS Rewards account. This information update is still in ...
Janelle1
2 years agoNeighbour
This problem has been ongoing for 14 days. What can be done to resolve it, particularly as I have not made recent changes to my account.
TELUS_Support
Official Support Team
2 years agoWe will send you a private message.
- Aly_VanPelt2 years agoNeighbour
I am having this exact same issue and it's still ongoing and I haven't changed any of my contact information
- TELUS_Support2 years ago
Official Support Team
We'll respond to your private message now, thanks.