Forum Discussion
spooner
2 years agoNeighbour
Telus Rewards - Can't Redeem Points Because of Account Update?
I can't redeem any of my points because the pop up says my account is being updated. I haven't changed anything and there doesn't seem to be any helpful options online. Anyone experience this and h...
TELUS_Support
Official Support Team
5 months agoIf you haven't updated anything, that's very strange. Which step of the checkout process are you coming up against this message?
dgomez
5 months agoFriendly Neighbour
Actually it worked fine when I tried it again today.
Thanks
- TELUS_Support5 months ago
Official Support Team
Awesome. Thanks for letting us know!