Forum Discussion
spooner
2 years agoNeighbour
Telus Rewards - Can't Redeem Points Because of Account Update?
I can't redeem any of my points because the pop up says my account is being updated. I haven't changed anything and there doesn't seem to be any helpful options online. Anyone experience this and h...
TELUS_Support
Official Support Team
10 months agoIf you haven't updated anything, that's very strange. Which step of the checkout process are you coming up against this message?
dgomez
10 months agoFriendly Neighbour
Actually it worked fine when I tried it again today.
Thanks
- TELUS_Support10 months ago
Official Support Team
Awesome. Thanks for letting us know!