Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
dmaxted
1 year agoNeighbour
I've been a loyal Telus customer for 31 years. I just found out today that all the hundreds of points that I had saved up are now supposed to be gone! Where is the customer loyalty!!! Please tell me how Telus is planning to compensate me for this!
- 1drsjS10001 year agoFriendly NeighbourYou might try calling Telus stating your case, request a dollar credit towards your next bill , it's worth your while.
- dmaxted1 year agoNeighbour
Thank you for the suggestion. It's appreciated.
- Kdeines11 year agoFriendly NeighbourI was able to get an account credit for all of my points.TELUS reached out to me with a private message to review the account and then credit me.So don’t give up. Reach out to them and get your credit.Sent from my iPhone