Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
Solar1
1 year agoNeighbour
Yes I Have lost closed to 300 points too for no reason, don’t matter how good the rewards catalogue looks like the Telus support reply said, that is totally wrong on their part, you want your customers collect more points so they can redeem for something meaning, to me that is stealing, we all need to air our concern! More action should be taken to get the reward points back by whatever means.