Forum Discussion
Telus Issues after moving
We recently moved homes in Calgary and have been experiencing issues with Telus home phone, internet, Optik TV and security. One month into the process, only our home phone issues have been resolved....
My wife spent 5 hours on hold/taking with telus today. We will know tomorrow if things are working properly.
John [Mod edit: removed personal info]
TELUS_Support
Official Support Team
Official Support TeamPlease keep us updated, thanks.
Still no resolution to our Optik TV issue. Tomorrow’s task will include this and our Telus Smart Home Security situation.
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Today I spent over 4 hours on the phone with Telus. I believe we have resolution with Telus Home Security as an appointment has been made for Friday for our equipment to be installed and the system to be activated. I hope that process goes smoothly.
Unfortunately the Optik TV problem has yet to be resolved.
