Forum Discussion
Darkwolfe
9 months agoFriendly Neighbour
Telekom Law Professional Corporation
I have just received a second e-mail from the Telekom Law Professional Corporation regarding an issue I had with Telus starting on May 3rd last year. At that time, I had switched over to Rogers. Roge...
- 9 months ago
Hi there, we will send you a private message.
Darkwolfe
9 months agoFriendly Neighbour
Nighthawk thank you for the response. First, yes, Rogers informed me at the time that they would take care of the cancellation fee with Telus. They did indeed contact Telus to close out the account as well. Because I work in the financial field and am licensed by the Provincial Government, I can not have a collections activity hanging over my head. When Telus sent their outstanding bill of $2,900 to their collections agency, my licensing was put on hold and I was told to resolve the issue or be dismissed, then following my last communication with Rogers relating to the notice of change in provider, they confirmed contacting Telus on May 5th. They passed this information to Telus then, I was informed by the licensing agency that my license was in effect.
I still have an issue with my credit score, that Telus needs to address. There was no need to destroy my credit score with the wording they or their collection agency used. All I want is to have this issue dealt with once and for all. Confirmation in writing that there is no action against me, confirmation that there is no money owing, and a cease and desist letter for Telekom. I will make another attempt to contact Telus.
Again, thank you for the response.
TELUS_Support
Official Support Team
9 months agoHi there, we will send you a private message.
- Rocky38 months agoGuardian
TELUS_Support wrote:Hi there, we will send you a private message.
How can this be an accepted solution?
- Darkwolfe9 months agoFriendly Neighbour
if you can still access my Telus customer file, please call me at the number on file. Thank you.
that should work for authenticating me.
- TELUS_Support9 months ago
Official Support Team
Check your inbox when you get a minute, we sent you a private message.
- jojordan9 months agoNeighbour
havent received anything yet...?
- Darkwolfe9 months agoFriendly Neighbour
no still waiting
- jojordan9 months agoNeighbour
havent received anything yet...
- Darkwolfe9 months agoFriendly Neighbour
Any advice on how I can verify? The account was under *Edited
- Darkwolfe9 months agoFriendly Neighbour
I no longer have access to my Telus account. I was locked out immediately after the collections order went through. Apparently I can not verify without a live account.
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