Forum Discussion

habsfan's avatar
habsfan
Organizer
5 years ago
Solved

Switching to koodo

I am considering switching to Koodo. I know I have to pay out the balance I owe on the phone but are there any other charges for leaving Telus before the contract is up. 

  • Generally, no. However, the Canada-US plan may have an exit penalty, and if you received any special considerations beyond the phone payment, there may be other costs. I suggest reviewing your contract, as they differ from time to time.

3 Replies

Replies have been turned off for this discussion
  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Generally, no. However, the Canada-US plan may have an exit penalty, and if you received any special considerations beyond the phone payment, there may be other costs. I suggest reviewing your contract, as they differ from time to time.

    • habsfan's avatar
      habsfan
      Organizer

      Check my contract, clearly says only the device balance. So another question, what happens to my 12 dollar tablet plan that shares data with the phones that are leaving. Does it just get canceled or will they automatically bump it up to one of their height priced data only plans?

      • NFtoBC's avatar
        NFtoBC
        Icon for Community Power User rankCommunity Power User

        it should just disappear, but I would suggest you cancel the tablet add-on, just in case.