Forum Discussion
gshuster
26 days agoNeighbour
Support Issues
Had a complaint about bill.
Was scheduled a callback form loyalty at 10:00am GMT-7 on cell text
Asked what that was my local time was told 11:00am
At 11:45 got a text message call in 15 min...
TELUS_Support
Official Support Team
24 days agoDefinitely not the experience we want for our customers. We'll send you a private message to discuss further.