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Stream+ can't connect to my existing Prime account?
So I just signed up for Stream+. Activating Telus TV+ was no problem (since I didn't already have an account). Next I went to activate Amazon Prime. I already have an Amazon Prime account so when I c...
Hi there, we replied to your Twitter message but will reply here as well. You will be able to complete the service activation once you go into your Amazon account under Manage Prime Membership.
You will be able to see and manage any subscription from there, and can select the option to End benefit now or pause. Once the account is free from any subscription, you can retry the activation process through us.
TELUS_Support
Official Support Team
Official Support TeamHi there, unfortunately it would be because you are not eligible for the $1/mo three-month promo.
Does that mean I, as a Telus customer, am not eligible for the three-month promo, or that my existing Prime membership cannot be migrated because of the three-month promo? Will I be able to migrate my existing Prime membership to Stream+ after the $1/mo promo ends?
