Forum Discussion

User789's avatar
User789
Neighbour
25 days ago

Still getting billed after I cancelled my services last March

I am still getting billed for Telus home services even tho they were cancelled last March. I keep getting a monthly bill saying my services will be disconnected to which I have spoken to numerous age...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
25 days ago

Hi User789 - We will send you a message to see what's going on with the account. 

  • User789's avatar
    User789
    Neighbour
    16 days ago

    Still haven't received a message from you regarding my account 🙄

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      16 days ago

      Hi User789 - we've been communicating via messages since last week but we haven't heard back. Please check your inbox

      • User789's avatar
        User789
        Neighbour
        15 days ago

        I have and that link you initially sent didn't work then and it doesn't work now 

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