Forum Discussion
Still getting billed after I cancelled my services last March
I am still getting billed for Telus home services even tho they were cancelled last March. I keep getting a monthly bill saying my services will be disconnected to which I have spoken to numerous agents regarding this and to let them note it each time I spoke with them. For some reason they can't "find my previous note" regarding this issue. Please stop billing me it's over and beyond what it initially was.
6 Replies
You sent one message days ago
TELUS_SupportOfficial Support Team
We do need the account to be verified before we can continue and after our second attempt we didn't hear back. We'll continue there
- TELUS_Support
Hi User789 - We will send you a message to see what's going on with the account.
Still haven't received a message from you regarding my account 🙄
- TELUS_Support
Hi User789 - we've been communicating via messages since last week but we haven't heard back. Please check your inbox
