Forum Discussion

SWStyle's avatar
SWStyle
Friendly Neighbour
2 months ago

Sorry, you have been blocked You are unable to access telus.com

Keep getting this message when trying to login to mytelus account to view my bills. Says I have been blocked and there is a Cloudfare Ray ID given at the bottom of the page. Have tried multiple brows...
account
MyAccount
FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
2 months ago

Is this still happening? I had no issues logging into telus.com just now.

leblade's avatar
leblade
Neighbour
2 months ago

Yes, it is still happening.

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User
    2 months ago

    I was just blocked on two different sites by Cloudfare and tried the sites a few minutes later and they worked?! Possibly Cloudfare is having some issues?

    • leblade's avatar
      leblade
      Neighbour
      2 months ago
      I am actually on a call with a Telus tech support person and they are having trouble figuring out what's going on.

      • SWStyle's avatar
        SWStyle
        Friendly Neighbour
        2 months ago

        Did you have any luck with Telus tech support? Still having the same problem here very frustrating

         

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