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baumhauer0027's avatar
baumhauer0027
Neighbour
5 years ago
Solved

SIM ordered 9 May - now 21 May, no SIM

Ordered SIM for new account 9 May, billing started 10 May, now evening of 21 May but no SIM.   Initial email said regular Canada Post delivery of SIM, so no tracking number. Less than 85km from Mis...
  • Nighthawk's avatar
    5 years ago

    The forum is primarily inhabited by customers like me and you. For anything specific to your account or purchase, you would actually need to contact Telus directly. No one here will have access to your account. Sales is usually open on weekends as well.