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cdg's avatar
cdg
Friendly Neighbour
2 years ago
Solved

Set up Amazon Prime not working in My Telus web app

Hello,   I'm trying to connect my Telus account to Amazon Prime. The Set up Amazon Prime link in the My Telus web app does nothing when I click it except for a brief flicker on the web site/browser...
  • cdg's avatar
    cdg
    2 years ago

    I called support yesterday and the person I spoke with acknowledged the problem was on Telus' side and said it would be fixed within 24-48 hours. I ended up removing Prime from my account, so I'm not able to test whether it's working now. Good luck!

cdg's avatar
cdg
Friendly Neighbour
2 years ago

I called support yesterday and the person I spoke with acknowledged the problem was on Telus' side and said it would be fixed within 24-48 hours. I ended up removing Prime from my account, so I'm not able to test whether it's working now. Good luck!

  • kerenmitchell's avatar
    kerenmitchell
    Neighbour
    2 years ago

    Hello,

    I upgraded my services yesterday to include Prime, and I am trying to link it to my Telus account, but it's not working.  Every time I click on it the screen just flashes and nothing happens.  I managed to link my Netflix, but not Prime.  I have already tried Incognito and multiple browsers, and I have canceled my Prime subscription on Amazon.

    Please help. Thanks!

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