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cdg's avatar
cdg
Friendly Neighbour
1 year ago
Solved

Set up Amazon Prime not working in My Telus web app

Hello,   I'm trying to connect my Telus account to Amazon Prime. The Set up Amazon Prime link in the My Telus web app does nothing when I click it except for a brief flicker on the web site/browser...
  • cdg's avatar
    cdg
    1 year ago

    I called support yesterday and the person I spoke with acknowledged the problem was on Telus' side and said it would be fixed within 24-48 hours. I ended up removing Prime from my account, so I'm not able to test whether it's working now. Good luck!

El-Eric's avatar
El-Eric
Icon for Community Manager rankCommunity Manager
1 year ago

Hey Chris, not that I am aware of but I can find out.

 

I would try incognito mode and see if that works

kerenmitchell's avatar
kerenmitchell
Neighbour
1 year ago

I am also having the exact same issue.  Please let me know if anyone figures out how to solve it.  I have tried Incognito and multiple different browsers

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