Forum Discussion
Seniordunker
7 months agoNeighbour
Service
Why has Telus become a non-service business. Their AI assistant is worse than useless and keeps going in circles. When it does refer you to someone it is always the wrong department, and then they ke...
TELUS_Support
Official Support Team
7 months agoHi there, we’re truly sorry to hear about your experience — this is not the level of service we strive to provide, and we understand how frustrating and exhausting it is to feel like you're not getting clear answers or proper support. If you still require assistance, please send us a private message with your account details. We will do our best to help.