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Jasesak's avatar
Jasesak
Neighbour
3 years ago
Solved

Rewards Program

Hi there. There is a contest listed in the rewards catalogue for and Xbox S series. To enter you redeem 2 points. I have entered this and the email confirmations I get are for the contest to win BC li...
  • Fabylous's avatar
    Fabylous
    3 years ago

    Hi Jasesak with the help of A-B  we're able to find out there was an issue in the back end that created this issue.  Rest assured, you can  loging to your Rewards account and go to your 'Reward Activity', then select 'Redemption History'  you should see XBox entry.  

    Thanks for bringing this up to us.  

Fabylous's avatar
Fabylous
Neighbourhood Alum
3 years ago

Hi Jasesak with the help of A-B  we're able to find out there was an issue in the back end that created this issue.  Rest assured, you can  loging to your Rewards account and go to your 'Reward Activity', then select 'Redemption History'  you should see XBox entry.  

Thanks for bringing this up to us.  

Jasesak's avatar
Jasesak
Neighbour
3 years ago
Thank you so much for looking into this and responding! Really appreciate it.
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