Forum Discussion
Bizarre Customer Service Experience
Today I logged into my online account to pay for my prepaid Telus account using a card. I entered my new card details, clicked confirm ONCE, and I was charged twice. I got in contact with an agent (v...
On my most recent call to deal with an issue I hear a rooster crowing in the background, so I guess Telus is still outsourcing some calls overseas. Assuming this was the Philippines.
