Forum Discussion
Problem with MyTelus app.
I have had this issue going on 2 months now. I can log into the app, but I cannot access the “Optik TV” menu in the app. It says “There seems to be a problem. Please try again”. I have, multiple times...
Nighthawk
Community Power User
Community Power UserOut of curiousity, were there any changes to your account around the time you noticed the issue, or even shortly before?
Okay. Just read your question again @@Nighthawk. This time it hit me, my contract was renewed at the end of November. THANK YOU! I will definitely mention that next phone call.
- Noticed mid-December. Phoned about it then, and was told there was a system update being done by Telus on the backend.
