Forum Discussion
Prepaid plan promotion stopped after 1 month
I am in the $100 prepaid plan with promo 2G monthly data since last month, but I received message that the promotion expired and I cannot use data anymore! can anybody help me?
TELUS_Support
Official Support Team
Official Support TeamHi there, can you send us a private message so we can have a look?
I bought the $100 prepaid plan with promo 2G monthly data yesterday , but today I check my account that only 30 days promotion. anybody help me? Can you help me?
- TELUS_Support
Hi MarkChen, you mentioned that your promo was set to expire in 30 days? Was this meant to last for a longer duration? And which plan did you activate?
Dimo-XModerator
We can definitely take a look into that for you MarkChen and will send you a PM.
