Forum Discussion

Neighbour

11 months ago

Password recovery no email received

I forgot my password and pushed the forgot email. But after many tries I didn't receive any email.

Neighbour

11 months ago

I searched in Spam and Junk files there is no any email related to Tellus.

Icon for Official Support Team rank

Official Support Team

11 months ago

Gotcha. Have you confirmed that the email address you put in for recovery matches the one on your account?

Related Content

Password Recovery Email not being sent
I lost mt My Telus account password, and attempted to recover it, but I haven't received any recovery email. I've tried it several times. I double checked and made sure I didn't make any mistakes whe...
Solved
whateverworks
6 years ago
7KViews
4Comments
Can't reset my password for My Telus
I have two problems: 1. I am having trouble with my Outlook account, and I was hoping to retrieve my email messages directly from my Telus account. However, I forgot my Telus password and I can't...
Solved
PeterFrost
8 months ago
4.6KViews
10Comments
Default Admin password doesn't work
We have a new Telus white cylinder. I am trying to login the admin panel (192.168.1.254), but the default admin password(the one at the bottom of the cylinder) doesn't work. Resetting to factory does...
Solved
Azteker
4 years ago
97KViews
5Comments
Router default password for router
I can login to my gateway (.62) using the default password, but when I try to login to the router (.254) it doesn't work. I've tried resetting passwords, but no luck... any ideas? I need to configur...
Solved
truedetective
2 years ago
2.4KViews
4Comments
Not receiving calls from a particular number
This is my call log with work. They phone me each morning to assign me for the day. However, I haven't received any calls from them since February. They said they've tried phoning me multiple ...
Solved
LilMissEmo
9 months ago
3.3KViews
12Comments