Forum Discussion
whateverworks
6 years agoNeighbour
Password Recovery Email not being sent
I lost mt My Telus account password, and attempted to recover it, but I haven't received any recovery email. I've tried it several times. I double checked and made sure I didn't make any mistakes whe...
- 6 years ago
Then a call to telus would be the next best step.
whateverworks
6 years agoNeighbour
I got a new laptop recently after my old one gave out (keyboard is completely non-functional). I had My Telus password saved there, but today was my first time accessing my Account with my new laptop, and I found that it didn't transfer. I attempted all the variations I could think of in the way I typically style my passwords, but nothing worked. My email password I know by heart, but I very rarely use My Telus account.
NFtoBC
Community Power User
6 years agoThen a call to telus would be the next best step.