Forum Discussion
Partner passed away, need to cancel his account
What do I need to do to cancel my partner’s account? He passed away a few weeks ago and said that I won’t be able to cancel it until after he’s gone and I can bring a death certificate. I don’t mind ...
TELUS_Support
Official Support Team
Official Support TeamHi there, we’re so sorry for your loss. Please send us a private message, and we’ll assist you.
Sent a message.
- TELUS_Support
Great, thank you!
I sent a private message 3 days ago and no response yet. If you can’t help me here, I can just go to a store but I’d like to know what info I need to provide so it can be taken care of quickly. I do not want this lingering for too long.
Thank you.- TELUS_Support
Hi there, we did not receive a private message. We will send you one and continue to assist.
