Forum Discussion
frustrated15
4 months agoNeighbour
Optik tv renewal
Is it common practice for telus to automatically renew your contract after 2 years? Apparently my contract was renewed in January but I have no recollection of any documentation of giving my consent...
FuzzyLogic
Community Power User
4 months agoAt the end of a 2-year TELUS contract, your service should continue on a month-to-month basis unless you contact them before the contract expires.
I don't think Telus will renew you for another 2-year contract without your permission. You will need to contact them to cancel the service or arrange for a new contract.
This is similar to other services such as Neflix, Amazon or Apple TV who will start to charge you after your free trial expires unless you cancel prior to the end of the trial.