Forum Discussion

KennyR's avatar
KennyR
Neighbour
6 years ago
Solved

OPTIK TV log in changing

Got an email saying that on October 29 the log in to OPTIK TV would have to be through MYTELUS account.  I have a nephew staying with me while he attends university and he uses OPTIK TV on his laptop...
  • giantbrownguy's avatar
    giantbrownguy
    6 years ago

    Might be a thing to put into the Ideas section of the Neighbourhood. Can't imagine it would be any different for a parent with kids watching on their laptops or mobile devices.

xray's avatar
xray
Hero
6 years ago

I got that email as well. I think it's just a case of vague wording in the email. I interpreted "multiple" to mean that I have both a MY TELUS loggin and an Optik log in. I certainly don't have multiple Optik account credentials currently.

 

NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
6 years ago

xray 

Did you click on the link in the email? It gives an example of a subscriber having accounts in two cities.

  • xray's avatar
    xray
    Hero
    6 years ago

    NFtoBC I'm not sure why I received that email if that is the situation it's supposed to address. I only have 1 account in 1 city. 

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