Forum Discussion

LilMissEmo's avatar
LilMissEmo
Friendly Neighbour
9 months ago
Solved

Not receiving calls from a particular number

 This is my call log with work. They phone me each morning to assign me for the day. However, I haven't received any calls from them since February. They said they've tried phoning me multiple ...
  • LilMissEmo's avatar
    LilMissEmo
    9 months ago

    As of today, their calls are coming through. Unfortunately they don't believe me that there was something wrong and that I was just not answering my phone. 😞 But it's fixed now so just going to have to do a lot more hours than I intended. 

     

    I have no idea what caused it but it seems like it must have been my end since after having a diagnostics done, the issue is resolved, even if they came back fine. 🤷‍:female_sign:

     

    So if anyone else has this problem, have telus do a test on your line and it may fix it even if it shows no issues.

jackrabbit000's avatar
jackrabbit000
Leader
9 months ago

I never used call control,   Plus if it was on it would prompt the caller to enter a number from their keypad.   For me, my landline number was just blocked one day only to my cell number.   Calls from our landline would go through on our 3 other cellphones and every other phone. 

But, if I press *67 and then my cell number, the call goes through.  The phone rings and there is a notification from a private number.  

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