Forum Discussion

Rickzu's avatar
Rickzu
Neighbour
5 months ago

Not able to cancel Stream+ subscription

I'm trying to cancel my stream+ premium subscription, but when I go to manage my subscription, it gives me an error message.   Page could not be loaded.   I have even gone in-store to get them to...
rachkael's avatar
rachkael
Neighbour
4 months ago

Hi, can someone please contact me about this. I had the same problem and was finally was able to cancel Telus Stream+ on July 15th after NINE months of billing and I want a credit on my account. 

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

Hi rachkael - we've sent you a pm to assist

  • alecwatstream's avatar
    alecwatstream
    Neighbour
    2 months ago
    What’s a PM?

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      2 months ago

      That'd be a Private Message. You should see an envelope icon in the top right corner next to your profile picture, where you can send/receive private messages here on the community.

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