Forum Discussion

Rickzu's avatar
Rickzu
Neighbour
5 months ago

Not able to cancel Stream+ subscription

I'm trying to cancel my stream+ premium subscription, but when I go to manage my subscription, it gives me an error message.   Page could not be loaded.   I have even gone in-store to get them to...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
5 months ago

Hi there, we're really sorry to hear about the trouble you've been having trying to cancel your Stream+ Premium subscription. We will send you a private message so we can verify your account and look into the issue directly.

  • alecwatstream's avatar
    alecwatstream
    Neighbour
    2 months ago

    Can you do the same for me? I not cancel my TelusStream+ Premium subscription. Telus makes it next to impossible.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      2 months ago

      Hi alecwatstream - We'll send you a private message to assist with the cancellation

      • stickwood's avatar
        stickwood
        Neighbour
        2 months ago

        Also having issues and technical support or billing is no help 

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