Forum Discussion
New Rewards Portal
So, I just got the email this morning about the new rewards portal and decided to check it out. I was looking at the points to redeem for gift cards and it seemed to not be as good of a conversion a...
Did anyone get their points back? I notice my bill starting Jan 2025 doesn't even mention points at the top anymore, and I only noticed my points were cut in half now that Telus started the rewards program on the website again and multiplied them by a thousand. Since points can be redeemed for bill credits it doesn't seem right that they took them away.
TELUS_SupportOfficial Support Team
While expired points can't be reinstated, we can always take a look in to your account to see what we can do. We'll send you a private message to discuss further.
