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polecat's avatar
polecat
All-Star
3 years ago

Neighbourhood sign in problem

5-6 weeks ago used sign in by neigh account -------------------now have to use   sso  account   ( thats telus health ) didn't join it but appeared all by itself on neigh site.     I want  sso to be g...
polecat's avatar
polecat
All-Star
3 years ago

dru  The only way i can get to community is through sso.  I altered password nothing. Maybe pm me with a solution no rush. If i google sso i get some outfit in ontario and hey know nothing i am supossed to a business ???

dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

NFtoBC is correct: SSO = Single Sign-on, an alternative authentication method. Can I trouble you for a screenshot of what you're seeing on the main log-in page?

Before posting the screenshot, can you try clearing your browser's cookies/cache, restart and try again?

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