Forum Discussion

swfunk's avatar
swfunk
Neighbour
21 days ago

Moved from 1.5gb to 3gb plan, and now my speeds at the router are slow

bumped my plan for work purposes and now my internet is down to 1gb at the router.  nothing changed on my side, only the tech coming

3 Replies

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    Which router do you have? Are you sure it's the router as many devices only support 1gb.

    • swfunk's avatar
      swfunk
      Neighbour

      Using the 2.5gb wan port on my Asus AX86U.  My speedtest on the router use to beat 1.5gb and now Im at 1gb.

      I have a new asus be86u in a box still until my new higher speed switch shows up with 2 spf+ 10gb ports and 24 - 2.5gb ports on all outputs etc....I want to make sure I'm off to the races before I convert everything.   I have 3 computers that'll do 5gb down or more but of course I'm limited to my new 2.5gb switch....I got 3 gb on the cheap so I switched.

      I wasn't home.when the.tech showed up but it ain't running at 3gbs guaranteed.

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Did the tech leave their business card? They can generally be contacted if a job had recently wrapped.