Forum Discussion
Solved
Mobile replacement options
My mobile device fell ~16 feet to the ground and isn't working (no surprise!). Is there a reduced cost to purchase a replacement device since I have an ongoing service plan with Telus?
Unfortunately, no.
Some credit cards offer purchase protection, if you purchased the phone outright, and your household insurance may cover it, but your premiums would increase.
If it's an apple device you can go to an apple store and they may be able to give you a refurbished one at a discount. Only the exact same model though.
