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taylor4's avatar
taylor4
Neighbour
4 years ago

Mobile data plan

I’m travelling and out of data. My data plan was supposed to reset yesterday but hasn’t and still shows 0 data left and says 0 days left on plan. Why won’t it reset? I have restarted my phone several times, not having data travelling is an issue. Thanks!

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  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager
    4 years ago

    taylor4 I'm a bit late to the party here but "0 days left" generally refers to your billing cycle ending on that day with your bucket resetting the day after.

    If you were seeing this on Saturday (Aug 6th), then your bill cycle (and usage buckets) reset on the 7th. 

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