Forum Discussion
Spitfire1
2 months agoFriendly Neighbour
LOGIN FAILED ERROR LGN-301
Hello all. Back at the beginning of September 2025, when I tried to login to My Telus app on my Android phone, to get the verification code, in order to login to My Telus Account, I got the now famo...
Rocky3
2 months agoGuardian
Have you tried to login with another device, even at a different location and IP address using a friends computer.
With Telus if you are using VPN there are reports of blockage to Telus.
Spitfire1
2 months agoFriendly Neighbour
Thanks for the reply Rocky,
Now that you mention it, this issue only started once I enabled a VPN on my phone. However, I've since turned it off, yet I still can't login.
I will try your solution to see if it works. You could be onto something here.
Cheers!