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Rapono's avatar
Rapono
Helpful Neighbour
6 years ago

Logging into webmail causes "page does not exist" error

tried logging into my telus webmail today but doing so causes a "this page does not exist" error page to show up. have tried on multiple devices. it was fine yesterday. other family members with webmail accounts are unaffected, but once i attempt to login, attempting to pull up the webmail page causes it to instantly go to the error page. I would like to be able to view my emails.

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Have you migrated to the new Telus mail service? It will have a different web address, but some customers have not yet been migrated.