Late Payment Charge?

For the first time in over 30 years, I was charged a late payment fee of $2.81.

The explanation is that Telus requires more time to process the payment.

if this was true, Telus should change the due date.

Not penalize me.

It’s not my fault that Telus can’t process the payment in time.

Hire more staff!

This kind of bull**bleep** makes customers like me consider the competition.

Do you hear me Telus!