Forum Discussion
July 2025 home phone and TV rate increase
Hello, I noticed my July bill has increased. When I checked the June bill, there is small print said " If you are currently in a 2- year service agreement, the new regular monthly price will not appl...
TELUS_Support
Official Support Team
Official Support TeamIf you're still within a service agreement, the reason may be due to a possible price increase in your services, any of which would've been stated in the billing notes leading up to when it occurred. This is of course if no changes were made to the services. Let us know if you'd like us to investigate your billing and we can send you a private message to discuss further!
- Hi, there has been absolutely no change in my service at all during this 2 years agreement. Please investigate my billing and let me know the result.Thanks,Teresa
- TELUS_Support
For sure. We'll send you a private message to gather your account info.
Hello, it has been more than 12 days, I've not received any private message from you. What account info. that are you gathering, and when are you going to give me the answer? My August bill will be coming soon, I would appreciate that the issue can be solved as soon as possible.
Thanks,
Teresa
