Forum Discussion
Is Telus Customer Support That Bad?
Today I went to upgrade my 1Gig Fibre plan to 3Gig. I have all my own equipment, router, ONT etc. I tell the lady I don't need to rent equipment or have a tech sent out as I always do my own...
Rep calls me today and goes "yeah nah this speed looks great. Let me tell you why 500/50 is good."
I had 1K 1K for 7+ years prior before this.
I am now down over 50% in my speeds, and paying for service that isn't fixed or usable LMAO.
Is this really what Canadian Customer Support has come to?
Like you guys are not serious.
