Forum Discussion
Bee_gr
8 months agoNeighbour
Internet cancellation
I requested a internet transfer with another provider, but clearly hasn't gone through Telus as I am still being charged. Post Canada also hasn't delivered the modern, maybe that is why... BUT, I am...
TELUS_Support
Official Support Team
8 months agoDefinitely not the experience we want for our customers. We'll send you a private message to discuss further, thanks.
Bee_gr
8 months agoNeighbour
No, actually I received a call, however the person was supposed to call me back the next morning and I never heard back…. This was 2 days ago!!
I hope this won’t affect my credit! I just want to cancel my service!!
- TELUS_Support8 months ago
Official Support Team
We'll reach out to the manager assigned to your case and advise them to get back in touch asap. Appreciate your patience!