Forum Discussion
Monicat
5 years agoNeighbour
Installation of fibre services
I am now on day 49 of the countdown for the installation of Optik TV and internet service. First, no fibre to the house, so asked to have ADSL installed. Had to ask, as it wasn't offered. This was...
Monicat
5 years agoNeighbour
Thanks for that. I will try contacting the billing department, but don't believe I'll get satisfaction there either. I simply want to have the highly promoted service over fibre that I requested 49 days ago and for someone at Telus who will take some "ownership" of this escalated order to see it through to completion.
polecat
5 years agoAll-Star
Monicat They have always did their best for me when chat or regular phone people failed. They always found the right department. There are fiber numbers and regular numbers will try and find fiber number for you. Found it ---- Fiber 1855 595 5588 Never tryed it Copper -----310 2255 or1 800 400 2598 Have used 2255 years ago Good luck Polecat