Forum Discussion
SeniorRunnerG
1 year agoOrganizer
I set-up pre-authorized payments and Telus has not taken payment
I set-up auto payments around Nov 20th and the payment was supposed to come out automatically on December 3rd. As of today's date (Dec 7th) it still shows as payment outstanding. What gives? I don...
- 1 year ago
Hi SeniorRunnerG - Since you set up those payments mid-cycle, they won't take effect until your next cycle so making a one-time payment was the right move there. Next cycle should automatically come out from your bank account
TELUS_Support
Official Support Team
1 year agoHi SeniorRunnerG - Since you set up those payments mid-cycle, they won't take effect until your next cycle so making a one-time payment was the right move there. Next cycle should automatically come out from your bank account