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I set-up pre-authorized payments and Telus has not taken payment
I set-up auto payments around Nov 20th and the payment was supposed to come out automatically on December 3rd. As of today's date (Dec 7th) it still shows as payment outstanding. What gives? I don...
Hi SeniorRunnerG - Since you set up those payments mid-cycle, they won't take effect until your next cycle so making a one-time payment was the right move there. Next cycle should automatically come out from your bank account
OK - I gave up. I paid the bill today as it still hadn't come out. I don't know why they bother to have auto-pay if they aren't going to deduct it from your account. I better not get charged a late fee for this. Sheesh! How hard is it to set up electronic payments and then actually act on it? It defnitely shows me as having auto-pay set up and linked to my bank account so I have no idea what's going on.
